Shipping policy

Shipping Policy

Last Updated: July 29, 2026

Thank you for shopping with Ashley J Unica. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During peak shopping periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • United States & Canada: 5–10 business days
  • United Kingdom: 5–10 business days
  • Europe: 7–12 business days
  • Australia & New Zealand: 7–12 business days
  • Caribbean (including Trinidad & Tobago): 7–15 business days
  • Other International Destinations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, Ashley J Unica may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number (where available) so you can monitor your shipment.

Please allow up to 48 hours for tracking information to become active.

Multiple Shipments

If your order contains multiple items, they may arrive in separate packages. This helps ensure faster delivery and depends on product availability and warehouse locations.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

Ashley J Unica is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, delays may occasionally occur due to weather, customs inspections, carrier issues, or other circumstances beyond our control.

If your order appears significantly delayed, please contact us and we will gladly assist in tracking your shipment.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • A description of the issue
  • Clear photographs of the damaged item and packaging

We will review your claim and work to provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us.

Ashley J Unica

Email: ashleyjunica@gmail.com